| The Quadrangle Conference Room |
Seminar |
Speaker |
Specialism |
Subject |
| 07:30 - 08:45 |
BREAKFAST NETWORKING & REGISTRATION (The Exhibition Centre) |
| 08:45 - 09:00 |
Dave Sharpe (MC) |
Opening |
Opening |
| 09:00 - 09:45 |
Darren Shirlaw |
Economic Revival |
"Thrive don't survive: Catch the first wave" |
| Gain a fresh perspective on how important strategy and planning time is. For you to catch the first wave in the recovering market you and your team need to be ready to move at the right time and with the right tools. Attend Darren's seminar to assess how ready your business is to take advantage of the opportunities presented by the current economy.
|
| 10:00 - 10:45 |
Gavin Ingham |
Motivation |
"How to Outsell, Outclass and Outmanoeuvre Your Competition" |
| Most motivational speeches at conferences are a bit like finger buffets... they taste great but you're left wanting more. There seems to be an industry belief that you cannot educate and inspire at the same time. That may be because they have not seen Gavin speak! How to Outsell, Outclass... is perfect for any business and will challenge you to think about what you do and how you do it. Packed full of inspirational tips, killer sales strategies and motivational stories you will not only enjoy this keynote but will leave with your heads buzzing with real-world strategies that you can use right away. |
| 10:45 - 11:15 |
Break |
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| 11:15 - 12:00 |
Neil Denny |
Conflict Management |
"Conversational riffs - creating meaning out and cutting the cost of conflict in the workplace" |
| Conflict tricks us into acting in the most bizarre way, ways which only serve conflict alone. Are you aware how much conflict in your business is costing you? It is said that conflict in the workplace costs more for business than sickness and absenteeism. Attend Neil's seminar to ensure your organisation is not crippled by conflict led patterns of behaviour resulting in wasted resources and wasted reputations. |
| 12:00 - 14:00 |
Lunch & Networking |
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| 14:00 - 14:45 |
Microsoft |
Social Media |
"Wikis, Forums and Blogs" - new social media tools that can help your company reach out to customers and boost sales |
| In an ever changing world the value of a brand has never been more important. With the rise in Social Media such as social networking, customer-to-customer communication and the web this clearly changes the dynamics of conducting business with your customers and prospects. Attend this seminar and learn more about the Social Media and CRM, two of the leading opportunities to increase business opportunity as told by Microsoft. And they should know! |
| 15:00 - 15:45 |
Oxford Brookes |
Staff Coaching |
"Trading in Troubled Times - Routes Through Recession" |
| Although organisations always need to be efficient and effective to engage and retain their talent, this becomes crucially important in a recession. Maintaining and indeed building organisational capabilities, whilst still allowing for creativity and innovation has become particularly important in the current economic climate. Staff attrition may well be down at the moment, as people are reluctant to change jobs in the current climate. However, do not be complacent. Attend this seminar to find out why the organisations, who decide to work now on making staff feel involved and valued, will retain staff once the economic climate begins to improve. |
| 16:00 - 16:45 |
Nick Mitchell |
Employee Performance |
"Achieving Maximum Performance Despite The Recession" |
| For most of us, labour costs are the single biggest line in the P&L account; getting the maximum from our most costly resource is mission-critical. Employee engagement - the individual's emotional attachment to their job and the company - is closely correlated with organisational performance and is the No. 1 issue facing employers today. However, according to the Gallup research organisation, the UK generally has amongst the lowest employee engagement metrics in the Western world; less than a quarter of UK employees feel highly engaged with their job and their employer. Attend this lively seminar to find out how employee engagement can impact on customer service and the bottom line? What factors cause today's employees to go the extra mile? How can you ensure that your people stay highly-engaged and highly-productive? |
| 17:00 - 17:45 |
Laurel Herman |
First Impressions |
"You are Your Own Business Card" |
Having Impact means... being noticed, listened to, taken seriously, respected and remembered positively. The logo, brochure and website are important but when you walk in the door, it is YOU who wins or loses the deal, the job or whatever else is at stake. Don't let your first impression be anything other than the best!
Laurel's fun and lively seminar will help you:
- Identify Your Personal Impact Factor
- Maximise Your Impact Level
- Identify and Maximise Your Invisible Image Factors
- Manage Your First Impressions
- Address Existing Perceptions, Situations and Relationships That Need Improving
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| 18:00 - 19:30 |
Evening Networking |